Repairs

All jewellery is handmade with great love and attention and all pieces come with a three month warranty from the date of purchase. This warranty covers any faults but does not cover accidental damage/breakage.

Items covered under the warranty are repaired free of charge. Items out of warranty can be repaired for a small fee. Repairs typically take about a week, but during busy periods please allow up to three weeks. All repairs are subject to stock availability.

Restringing service

Over time, much loved and worn bracelets and rings can stretch. It may therefore become necessary to have your bracelets restrung. A small fee of £7.50 per bracelet is charged for this service (plus P&P).

Please email: kejewellerydesign@gmail.co.uk further information.

Any jewellery returned for repair/restringing is done so at the customer’s own risk. Therefore, we always recommend obtaining proof of postage.